Last updated: June 30, 2026
Information We Collect
When you contact us or request service, we may collect your name, phone number, email address, service address, appliance details, and any information you share in the request form.
How We Use Information
We use the information you provide to schedule service, communicate about your appointment, complete the repair, and follow up on your experience.
SMS Consent
If you opt in to SMS notifications, we may send you appointment reminders, technician arrival updates, and service follow-ups. Message and data rates may apply. Reply STOP at any time to opt out.
Cookies and Analytics
Our website may use cookies and basic analytics to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings.
Contact Forms
Information you submit through forms on this site is stored securely and used only to respond to your request and provide service.
Data Retention
We keep service records for as long as needed to honor warranties, comply with laws, and provide ongoing customer service.
Contact
Questions about this policy? Email info@emperiumappliancerepair.com or call +1 (781) 901-3478.